MY TONER Policys
These terms and conditions will apply to the supply of all goods sold by
V. R ENTERPRISES as trading name of My Toner.
1) Returns & Refund:
We will provide a full refund for any product that is returned unopened and in original condition within 10 daysfor any reason whatsoever.
For Returns .. Please contact us first at info@mytoner.in will arrange the details with you. As long as the product is unopened and in original condition, we will refund your money less a handling fee and shipping which will confirm with you.
Kindly do not return products to our listed addresses. We will provide you with a return address. If you return your products to our main address you will be charged an additional freight forwarding fee.
Products must be returned within 10 days of order to be eligible for refund
Risk of the Goods
Risk in the goods shall pass to the customer upon delivery or to the address specified by the customer.
All claims for goods damaged in transit shall be made to the carrier immediately after the delivery of the goods to the customer.
2) Shipping & Delivery Policy
At V. R ENTERPRISES we are committed to delivering your laser printer toner cartridges quickly, safely, and reliably. This Shipping & Delivery Policy outlines how we process and ship your orders.
A. Order Processing Time
All orders are processed within 1–2 business days(Monday to Saturday, excluding public holidays).
Orders placed after 5:00 PM will be processed the next business day.
You will receive an email confirmation once your order is processed and shipped.
B. Shipping Methods & Delivery Time
We offer reliable delivery through trusted courier partners. Estimated delivery times 2 to 4 days
(Delivery time may vary depending on your location, courier delays, and product availability.)
C. Shipping Charges
Shipping charges are calculated at 10% of your total order amount. We are also pleased to offer free shipping in certain areas, depending on your location and order value.
D. Serviceable Locations
We currently ship across all major cities and towns in India. If your location is non-serviceable, you will be notified during checkout.
E. Order Tracking
Once your order is shipped, you will receive:
A tracking number via email or SMS
A link to track your order in real-time through our courier partner’s website
If you do not receive tracking information within 48 hours, please contact us at info@mytoner.in.
F. Delays or Issues
While we strive for timely deliveries, delays may occur due to:
Weather conditions / Logistics disruptions / Unforeseen courier delays OR Remote delivery locations
In such cases, we will keep you updated. You can also contact our support team for updates.
G. Change of Shipping Address
If you need to update your shipping address after placing the order:
Please email us immediately at info@mytoner.in
Address changes are only possible before dispatch.
Privacy Policy
Effective Date: 22/08/2025 Company Name: V. R ENTERPRISES Website: mytoner.in
1. Introduction
At V. R ENTERPRISES, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our e-commerce website and purchase products from us.
By using our website, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
We collect the following types of information to provide and improve our services:
a. Personal Information
Name
Email address
Phone number
Billing and shipping addresses
Account login details (if applicable)
b. Payment Information
Credit/Debit card details(processed securely via third-party payment gateways — we do not store card information)
c. Order and Transaction Data
Product purchase history
Order status
Invoices and receipts
d. Technical & Usage Data
IP address
Browser type and version
Device type
Pages you visit and time spent on our website
Cookies and similar tracking technologies
3. How We Use Your Information
We use the information we collect for the following purposes:
To process and deliver your orders
To manage your account and customer support requests
To send you order confirmations and updates
To send promotional emails (if you opt-in)
To analyze website traffic and improve our services
To comply with legal and regulatory obligations
4. Sharing Your Information
We do not sell or rentyour personal information. However, we may share your data with:
Service providers such as courier companies, payment gateways, and customer support platforms
Legal authorities if required by law or to protect our legal rights
Analytics and marketing tools(e.g., Google Analytics) with data anonymized
5. Data Security
We implement strict security measures to protect your information, including:
SSL encryption
Secure hosting environments
Limited access to personal data
Regular security audits
However, no method of transmission over the Internet is 100% secure. While we strive to protect your data, we cannot guarantee its absolute security.
6. Your Rights and Choices
You have the right to:
Access or update your personal information
Request deletion of your data
Unsubscribe from marketing communications
Control cookies via browser settings
To exercise any of these rights, please contact us at the email below.
7. Cookies Policy
We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can modify your browser settings to refuse cookies or notify you when a cookie is being sent.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to read their privacy policies before providing any personal information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date." You are advised to review this page periodically.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, you may contact us at:
Email: visaria29@gmail.com Phone: 7977352875 Address: C-101, HARI RESIDENCY, CHANSAR RD, VIRAR-EAST-401305 Website: MYTONER.IN